So for example, if you had multiple users that had put “Work Email” under their Account Description field, when they would go to edit and assign a Signature, their own identity was not showing up under “Default Signatures” and instead they would see a “Work Email” name. Something I discovered as part of this was that Outlook 2011 for Mac appeared to be using the Account Description field (as opposed to Full Name field) in my Account settings to set up and edit my signatures. Super thanks to OP Robert for the find and the quick-fix, this was so helpful! Thanks to Adrian for pointing this out to me, i found the post in google’s cache, so i did a quick screen shot of the solution entry. I don’t know if that is permanent or just a glitch, but having just posted a link to the solution was obvioulsy not my smartest move. It seems that after posting this, erm, post, that the office mac site has gone down. (And we all want to keep Mr Burns happy right?) So thank you very much PSnell – i once again have a happy mac user. The very bottom comment solves the problem. We then resolved to research the issue for a few days and come back to it.Ī second conversation started up when i questioned if the same thing happend on a secondary account that Mr Burns had setup in Outlook.Īgain i hit google, this time i turned up this page. Unfortunatley this did not help, and actually left Excel a little unstable but that was easily fixed with a few restarts. The only thing i could find referencing Homer Simpson was the reigstration info of Office. I checked everywhere i could to find a setting – but couldnt find one within Outlook. It was definatley an issue caused by the Mac. The issue did not occur in Outlook for PC or using OWA / iPhone ActiveSync. Of course Mr Burns wanted this corrected. (as you can see in the example to the right, even emails received by the user showed the wrong name) When a user of a mac replied to one of there messages, the email came through showing the display name as a previous user of that mac. I had a customer email me to show me a very weird issue.
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